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Business process management
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Harvard Business Review
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Business process improvement
Key terms:
process
business
reengineering
business process
management
bpr
technology
improvement
business process reengineering
customer
information technology
approach
organization's
achieve
redesign
hammer
resources
davenport
functional
organizational
needs
rather than
allowing
new york
dimension
tasks
initiative
fundamentally
tools
strategy
management review
methodology
critique
adding
harper
radical
efficiency
structural
benefits
enabler
consulting
automating
overview
process management
solutions
business functions
jit
firms
assessment
framework
process improvement
roberts
steps
harvard business
insufficient
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